Empower your business with ServiceNow and QA Services

Unleashing your impact through precision, unlocking its true potential, impacting the world around us. Muraho is a ServiceNow and software testing company that believes in creating pathways and developing relationships that make great business.

ServiceNow

At Muraho, we specialize in providing consulting services for the implementation of various functional modules on the ServiceNow platform, along with managed services designed to ensure the maintenance and optimal performance of your existing solution.

Our consulting approach is based on best practices and the powerful out-of-the-box functionalities offered by ServiceNow, enabling you to maximize the value of your investment. Our highly trained and certified consultants are dedicated to delivering efficient and effective services that drive your success.

QA Services

Muraho offers remote quality assurance and testing (QA) services to clients worldwide, empowering them with exceptional software solutions while championing meaningful employment, particularly for women, in Rwanda. We firmly believe that good people and good software can make a tangible difference in the world.

Our focus on delivering top-notch QA and testing services isn’t just about ensuring launch ready software; it’s also about championing collaboration, making connections, and driving change through technology.

Muraho is a catalyst for progress. We are a company that provides top notch QA services, but we are in the business of creating real change.

Excellence in people, passion for quality

Testing Services

Muraho’s QA (Quality Assurance) services are versatile and tailored, encompassing a comprehensive suite of options to suit diverse business needs. Our approach to QA aims to address specific requirements while still keeping the industry standards at the core of what we do.

Automation

Increase the speed and efficiency of testing to give you more confidence that your software application functions properly with a well-tailored automation testing strategy, and a combination of cutting edge automation tools

Functional

Verify if software performs all the functions it is supposed to as determined by the requirements

Usability

Help identify how easy it will be for users to navigate and use your software which helps increase user engagement

Acceptance

Evaluate software against the requirements and business expectations of its intended end users

Performance

Evaluate software under different load levels, and identify performance bottlenecks

Accessibility

Evaluate against accessibility requirements such as WCAG which will improve user experience for people living with disabilities

Compatibility

Verify software is compatible with different browsers, databases, operating systems, and intended hardware

UI/UX

Verify and validate user-friendliness

Security

Uncover possible workarounds of security protocols that present a security risk

Portability

Verify behavior on different operating systems, hardware platforms, and browsers

Integration

Verify and validate the integration of the system with external systems

Exploratory

Explore with randomly generated user stories to increase test coverage

Confirmation

Verify whether reported defects in the previous test sessions have been fixed by the development team

Regression

Verify and validate that the development team didn’t introduce new defects while fixing previously reported defects

API

Test with Postman and other tools to verify whether the APIs are returning the correct data when prompted

Salesforce

Testing customizations, integrations, and implementations within the Salesforce environment

Blog

All Posts
Quality

360 Degrees of Risk

August 1, 2024/

Quality Veneer

August 1, 2024/

We Don’t Know What We Don’t Know

August 1, 2024/

A Global Perspective

Our expertise is not bound by geography. With a dedicated team of passionate experts, we deliver unparalleled Quality Assurance and testing (QA) services to clients globally. Our commitment to excellence and customer satisfaction is ingrained in our collaborative culture and meticulous attention to detail. We believe in going beyond conventional standards, focusing sharply on the minute needs and requirements that drive the success of every project.

Moreover, our mission extends beyond exceptional service. By nurturing talent and fostering a thriving workforce, we actively contribute to the eradication of poverty in Rwanda. This commitment to social impact underscores our pursuit of meaningful employment opportunities, ensuring that our endeavors transcend mere business objectives to create a lasting positive influence within the community.

Co-Sourcing

At Muraho, we redefine co-sourcing as more than just a collaborative approach to software development. We do not limit co-sourcing to development, it’s also a model for efficient and effective communication. It’s built on integration, collaboration, team-based critical thinking, and building a team that perfectly aligns with your specific needs.

Integration

Integration lies at the core of our co-sourcing philosophy. We seamlessly pair your project with one of our dedicated testing experts leading our team, ensuring real-time communication and full integration with your development process. By speaking your business language, and understanding your business drivers, our dedicated testing expert becomes an integral part of your team. They are the glue between your dev team and our testers, working alongside you towards a shared goal.

Collaboration

We rely on the true power of teamwork. Collaboration is something we don’t have to teach our testers as it lives deep within them and their culture. Through co-sourcing, we capitalize on a culture of teamwork and shared value that amplifies the value derived from each team’s collective expertise. This amplification continues through into the software. We thrive on critical thinking, questioning assumptions, and fostering clear communication. Together, we harness the synergy that brings out the potential of your software. Sure, there might be someone offering a cheaper, quicker service with confidence and competency. However, what sets us apart is our ability to combine all those qualities with critical thinking, making us adept problem solvers.

Unified Analytic Teams

We connect the details with the bigger picture by creating teams of critical thinkers. Led by highly experienced test leaders, this team becomes a collective force dedicated to comprehensively understanding your application. You won’t have multiple people working on their designated task lists, but a highly cohesive team informed by the connection point to your company. Our team’s unified efforts ensure thorough coverage and meticulous analysis.

Custom Fit

We understand that each project requires unique expertise and perspectives. With co-sourcing, we precisely match project and technical talent where you need it most. Our adaptable approach allows us to provide co-leadership, ensuring seamless coordination with the test team’s location and enabling efficiency. We don’t just assign who is available, we look for the most effective match.

Experience the transformative power of Muraho’s unique culture and teams, where integration, collaboration, team-based critical thinking, and a tailored approach converge to deliver exceptional software testing solutions.

Why They Choose Us

Simple. Powerful. Impactful. Reliable. Socially Concious. Winning Award Support. Trustworthy. Better Pricing.

And many more features that made many people love us.

Realizing Potential

Muraho unlocks the potential of your sofware by investing in the latest testing tools, technologies, and infrastructure. By partnering with us, your software is tested by a wide range of advanced tools and methodologies that may not be readily available or cost-effective to acquire in-house.

Time Back Mentality

Cut your time to market and get your time back from time worrying about QA by letting us do the work. Our efficiencies allow us to work at speed with rollouts on all systems and technologies. Our testing experts value your time and work towards creating an ecosystem that fits your work style.

Adaptable + Scalable

Muraho can grow with you at your pace while cultivating the project or system specific expertise and knowledge. Our carefully crafted teams can grow with the same care we took to bring them together.

Impact Focused

Muraho cares about people. We are relationship driven and focus on the growth of everyone we work worth. Both internally and externally. We firmly believe that good people and good software can make a tangible difference in the world.